Returns | How to Return Your Order


 

1) Please print the product item number, description, quantity and reason code for each product returned, on the Return Form provided with your order.

 

2) Carefully pack your return, with the completed Return Form, in the original package to prevent damage during transit and ensure the timely processing of your refund or exchange.

 

3) Affix the return label and send the box back to us via a carrier of your choice (we suggest registered email). 

 

If a return label is not available, please address your package to:

 

Attention:  Return Processing 

                    15 Olympic Drive

                    Orangeburg, NY  10962

 

If the return form is not available, please include your name, email address, order number and item number along with the reason for return.

 

If you have any questions regarding a return order, please call our customer service center at 866-325-2746 or email us directly. We will be happy to assist you.