Lotus Face Treatment Oil
Great Customer Service
I requested this product as the free sample with my previous purchase. However, when I received my order, everything was fine except this one. The top of this bottle was open which made a messy everywhere. I contacted Clarins through email to complaint about this, since it's a free sample, I didn't expect any replacement.
Irene from the Customer service replied to my email the following day. She apologized for this and sent me two replacement sample and a make up bag for the one stained in the previous shipment.
I haven't try the sample yet, (I use my samples when I travel), but that's not important at this point. I been use clarins product for last five years, from toner to moisturizer to body lotion, I am sure that I will like this product. I just want to write this for Irene, and thanks for everything, and thanks to Clains for amazing product and customer service.
February 28, 2014
even just after the first time using this product my skin was softer and smoother and my skin in general was rebalanced and it smells amazing!!! I was worried that using oils on my face would make it appear even greasier but it actually helps prevent excess shine. if I could choose one skin care product to use for the rest of my life this would be it!
February 16, 2014
This product is amazing. I use it every other day at night and I can see the difference in the morning. I put makeup on and my face is not oily at all. I usually have to clean a few times during the day because of the oil but I don't have to do that when I use this product. I definitely recommend this product to everybody .
October 8, 2013
When the first sign of acne breakout appears, I use it directly on the troubled area. I warm it in my hands without using the toner. It's an excellent product.
July 24, 2013