Shopping | Tracking Your Order

You will receive a confirmation email from Clarins, once your order is received. If you do not receive this email within 24 hours please contact our customer service center for assistance at 866-325-2746 or via email. 

You will receive another e-mail containing tracking information, once your order is shipped. If you have a Clarins account, you can track the status of your order by clicking on “Order Information” within the My Account section. On average, your order should take between 1 and 8 business days to arrive.