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Tracking Your Order

You will receive a confirmation email from Clarins, once your order is received. If you do not receive this email within 24 hours please contact our customer service center for assistance at 866-325-2746 or via email

You will receive another email containing tracking information, once your order is shipped. If you have a Clarins account, you can track the status of your order by clicking on “Order Information” within the My Account section. On average, your order should take between 1 and 8 business days to arrive.

没有找到您的问题?

联系客服代表,
请致电 866-325-2746

东部时间早9:30至晚6:30
(节假日除外)

您也可以发邮件至Help-USA@clarins.com