Traceability you can rely
on and trust

Does the T.R.U.S.T. platform apply to both skincare and makeup products?

For now, the T.R.U.S.T. platform only applies to our skincare products. The roll out of T.R.U.S.T. will be progressive, with makeup products being incorporated into the next phases. Information provided on T.R.U.S.T. is valid only for full-size products.

Why isn’t T.R.U.S.T. applied to packaging?

The T.R.U.S.T. platform will be rolled out across several phases. At present, Clarins has prioritized the ingredients in our skincare formulas.

Will all of Clarins’ skincare products be included?

The T.R.U.S.T platform is based on blockchain technology, which only applies to products manufactured by Clarins. Our goal is to incorporate all of our skincare products into T.R.U.S.T. by 2025, with the exception of subcontracted products manufactured by independent companies. We use subcontractors when product development requires a specific know-how or process that cannot be carried out at our site in Pontoise. All of our subcontracted products respect the same strict quality criteria as the products developed in our private laboratories.

Will all of the ingredients in product formulas be traceable on CLARINS T.R.U.S.T.?

For now, the CLARINS T.R.U.S.T. platform only applies to plant-based ingredients - the basis of our responsible sourcing. Information about other ingredients in our formulas - including preservatives, texture agents or sunscreens - are detailed for each product on the Clarins website. Our long-term goal is for all of the plants in the Clarins Herbarium to be traceable on the T.R.U.S.T. platform by 2025.

Why do some plants have two different origins?

To protect our harvests from possible inclement weather, we try to source the plants in our Herbarium from at least two suppliers. Each supplier follows strict guidelines established by our experts to guarantee identical quality for all harvested plants, regardless of provenance.

Why does Clarins source plants from around the globe?

At Clarins, we prioritize sourcing in France whenever we can. Sometimes, however, only plants from further afield have the specific properties our phyto-chemists are looking for. Sourcing certain ingredients from countries with a low Human Development Index allows us to support a dozen fair trade programs worldwide—including Madagascar and Burkina Faso. These partnerships help generate additional income for the indigenous communities that harvest the plants, while respecting local resources.

What does “CCF” (Certified Clarins Farm) stand for?

Partners designated ‘CCF’ meet the highest level of requirements for sourcing our plants, as defined in Clarins’ Charter for Responsible Sourcing. The criteria are: certified organic agriculture + traceability right down to the harvest area + a long-term contract between Clarins and the supplier.

Why are some Clarins ingredients non-organic?

The Clarins Charter for Responsible Sourcing is based on criteria used for regenerative farming practices, which are even more demanding than those used to guarantee organic ingredients. To be classified as compliant with regenerative farming, the processes and ingredients must protect the environment while respecting local populations—a commitment in line with the Clarins philosophy.

With that said, Clarins prioritizes plant extracts harvested using certified organic agriculture. Currently, 54% of our Herbarium consists of organic plants, with a goal of 80% by 2025.

For plant ingredients that are neither organically grown nor certified organic, we are working with our suppliers to change that—with 13 confirmed conversions to organic in 2021 alone.

What does the production date in CLARINS T.R.U.S.T. mean?

The production date refers to the date when the bulk product was packaged. In other words, it is the date the container was filled. This date acts as a reference for all other stages of the product’s lifecycle, including how long it can be stored after opening.

How long is my product safe to use?

At Clarins, the preservation period of all of our cosmetics is set at 36 months when stored in appropriate conditions, unless otherwise noted on the packaging. Check the period-after-opening [PAO] icon—which is often in the shape of a pot with a number alongside it—on the back of all Clarins packaging to see how many months your product can be used after opening.

Will my product become less effective after opening?

The safety and efficacy of our products is an absolute priority at Clarins. As such, the quality and properties of our formulas are guaranteed within the limit of the 36 month preservation period and the period-after-opening [PAO] date on the label. All of our formulas are tested in extreme or accelerated conditions, giving products minimal lifespans of 36 months after their production dates, as along as proper storage conditions are observed.

Why is the production date on Clarins T.R.U.S.T. important?

The production date is used as a reference for all other stages of a product’s lifecycle. It also marks the start of a product’s preservation period. At Clarins, almost all of our skincare products are manufactured at our facility in Pontoise, north of Paris. Because of this, the entire production process—from formula preparation to quality control—is monitored from start to finish.