Club Clarins Loyalty Program logo


Loyalty Program

Reward yourself with free Clarins products, Club Clarins
Dollars, and much more!
Get 50 points as our welcome gift when you sign up.

Sign in or Join now
Club Clarins Loyalty Program logo


Loyalty Program

Reward yourself with free Clarins products, Club Clarins Dollars, and much more!
Get 50 points as our welcome gift when you sign up.

Sign in or Join now

It pays to be a Club Clarins member

SHOP ONLINE AND IN-STORE TO EARN POINTS

member card
silver card
gold card

The more points,
the more treats

MEMBER

0—2,499
points

SILVER

2,500—7,999
points

GOLD

8,000+
points

Earn points $1 = 10 points $1 = 11 points $1 = 12 points
Redeem points for products
or Club Clarins Dollars
Club Clarins Loyalty Program logo Club Clarins Loyalty Program logo Club Clarins Loyalty Program logo
2x points for one purchase
during your birthday month
Club Clarins Loyalty Program logo Club Clarins Loyalty Program logo Club Clarins Loyalty Program logo
Early access to sales Club Clarins Loyalty Program logo Club Clarins Loyalty Program logo Club Clarins Loyalty Program logo
Surprise gifts Club Clarins Loyalty Program logo Club Clarins Loyalty Program logo
Free shipping on orders $50+ on orders $50+ Club Clarins Loyalty Program logo
Priority Customer Care access Club Clarins Loyalty Program logo
Sign in or Join now

FAQs

How does the Club Clarins loyalty program work?

Club Clarins is a points-based loyalty program. Members earn points by shopping for Clarins products on Clarins.com and in Clarins boutiques (factory stores), spending on Clarins Spa services, and participating in select brand activities. The more points you earn, the higher your status and the more benefits you enjoy—including an even more exciting selection of full size product rewards! Explore all rewards.
MEMBER 0-2,499 points
SILVER 2,500-7,999 points
GOLD 8,000+ points

How do I sign up for the Club Clarins loyalty program?

It's easy! Simply opt in to join Club Clarins when creating a Clarins.com account. If you already have a Clarins.com account, log in and go to My Account to sign up for Club Clarins. You will receive 50 points for signing up, our welcome treat!

How do I view & manage my Club Clarins membership?

Visit the sections under 'My Club Clarins' to view your status, benefits, and points recap. This is also where you choose rewards. You can terminate your membership anytime.

What are the program terms & conditions?

To view the detailed program terms & conditions, click here.

When do my Silver and Gold statuses expire?

Once you reach Silver or Gold, you have a full year to enjoy the perks. You can earn Silver or Gold status at any time throughout the year by earning enough points. Every time you upgrade your status you get a fresh one-year timer. At the end of the one-year period, we'll review your points to determine which status you qualify for, based on the number of points earned in the last 12 months.

How do I earn points?

Earning points is easy!
  • Sign up for Club Clarins = 50 bonus points
  • $1 spent on Clarins at Clarins.com, Clarins boutiques, and qualified retailers = 10 points
  • Share your birth date with us = 2x points on your first eligible purchase online or in-store during the month of your birthday. Valid one-time only.
  • Sign up for the subscription service on Clarins.com = 100 bonus points
  • Leave a product review = 100 bonus points​
  • Download the Clarins mobile app = 50 bonus points​
Clarins.com and Clarins factory store purchases and activities are automatically credited to your account. Once you earn 1,500 points, treat yourself to your first reward!

When will I receive my points?

Points earned from Clarins.com purchases are automatically credited to your account once the order is placed. For Clarins factory store purchases, points earned are automatically credited to your account.

When do my points expire?

Your points expire 12 months after they are earned, so don’t wait to reward yourself! If you terminate your membership, all points and status benefits will expire.

How do I redeem my points for rewards?

Log into Clarins.com and go to 'Choose my rewards' in My Account.

For Club Clarins Dollars select the amount you wish to redeem ($15, $25, $50) and confirm that you would like to redeem your points for the reward. Please note that once you click “confirm,” the points redemption is final. You can then find the reward in your Shopping Bag under Order Summary. You can choose to apply the discount to your current or future order.

For product rewards, selecting the product will add it to your bag. You can then check out. Note that orders containing only complimentary product rewards will incur a minimal shipping fee of $5. Orders that include purchased products in addition to your rewards will ship free if the purchase is $50+. Gold members receive free economy shipping for all orders including rewards.

We would like to clarify that while our Club Clarins redemption catalog is highly generous, redemption orders do not come with accompanying samples. Regular orders on clarinsusa.com, however, do include complimentary samples (while supplies last).

You can redeem up to 49,999 points per calendar year (January - December).

How do I use my Club Clarins Dollars?

Once you’ve confirmed that you would like to redeem your points for Club Clarins Dollars in My Account “Choose my rewards,” the reward will then be available in your shopping bag under “Order Summary.” You can choose to apply the discount to your current or future order on Clarins.com.

Please note that Club Clarins Dollars expire 6 months after point redemption. You may only apply one Club Clarins Dollars reward per order. Each code is for one-time use only, so take advantage of the full value of each Club Clarins Dollars reward. Any balance will be forfeited.

When do my Club Clarins Dollars expire?

Your Club Clarins Dollars expire 6 months after you redeem them. To check your expiration dates, go to My Account.

How do I return or exchange a reward?

Unfortunately the Club Clarins rewards are non-returnable and non-exchangable. Of course, if there is an issue with your product reward, let us know and we will help you.

How do I track my rewards order?

To track the shipment of your product rewards, go to 'Order History' in My Account.

Can I earn points at Clarins boutiques (factory stores)?​

Yes! You can automatically earn points for your purchases at the following Clarins boutiques (factory stores):​
    Clarins Outlets at:
    • Citadel
    • Clarksburg
    • Desert Hills
    • Las Vegas
    • Orlando
    • San Francisco
    • Sawgrass
    • Seattle
    • Woodbury
    • Wrentham

Can I redeem my points in a retail store?

We would love it, unfortunately at this time all points must be redeemed on Clarins.com only.